Requisition Number: 11245
Job Title: SWITCHBOARD OPERATOR / RECEPTIONIST
City: PENSACOLA
State: FL

SWITCHBOARD OPERATOR / RECEPTIONIST

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Description/Job Summary

This is an AbilityOne contract which requires most work hours must be performed by a Team Member with Significant Disabilities. Due to the program requirements, this requisition needs to be filled by a person that meets the AbilityOne criteria.


Overview:

Responsible for supporting the reception area to a contract or program. This position requires strong organizational and interpersonal skills, and the ability to work with others within and outside the organization while reflecting a professional image. 

This position greets visitors, determining nature of visits and directing visitors to appropriate persons. Duties may include, but are not limited to, relaying incoming, outgoing, and intra-system calls through a private branch exchange (PBX) system; recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; hearing and resolving complaints; making appointments; controlling access to the facility; keeping a log of visitors; and issuing visitor passes. In this position, one may also type and perform other routine clerical work, such as entering data and processing documents, which may occupy the major portion of the worker's time. 


Qualifications:

  • Must meet eligibility requirements for work assignment on specified contract.
  • Be able to pass organization screening requirements including state or federal background screenings as appropriate.  
  • Be physically able to perform general tasks detailed in the assigned contract(s).
  • Interact appropriately with customers and employees. 
  • Experience dealing with government personnel / customers in relation to contracted services.
  • Must have basic computer knowledge. (Excel, Microsoft Word, etc.)
  • Must be able to carry out written, oral, and diagrammatic instructions. 
  • Must have strong communication and customer service skills. 
  • Must have the ability to reason, make good judgments, plan, organize, and meet deadlines.  
  • Must be able to work in a repetitious manner.


Interested applicants please visit our Career Center @ www.gce.org and complete our on-line applications. Our toll free number is (866) 236-3981.

Global Connections to Employment, Inc. is an Equal Opportunity / Affirmative Action employer. Minorities, Females, Protected Veterans and Individuals with Disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status or any other characteristic protected by federal, state, or local law. Drug Free Workplace Employer, DRUG TESTING REQUIRED

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Equal Employment/Affirmative Action employer including Vets and Disabled. For more information, view the EEO is the Law Poster and Pay Transparency Statement. For reasonable accommodation, please email us at LCIEmployment@bhcpns.org.