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Description/Job Summary

Global Connections to Employment (GCE) is passionate about helping people throughout life's journey. Our employees are professional and our Pillars of Operational Excellence ensure that we consistently exceed customer expectations.  We offer a competitive benefits and compensation package. 


The Shift Leader I is responsible for safely performing contract duties as assigned by management. Quality customer service is expected to be provided at all times. Knowledge and willingness to learn all aspects of the job is a requirement of the position. Must be able to perform the following duties. Duties may vary depending on contract specifications and building assignment. Assist management in the daily operation of specific contract services deliver to customers in a timely and quality manner. Conduct QC inspections as directed by Project Manager. Assist with job training for staff, including safety lessons from GCE training materials. On-board and train new employees in the safe and proper operation of equipment as necessary. Distribute work assignments to employees as directed. Responsible for keys, combinations, and equipment and/or asset control. Responsible for securing building when work is complete. Assist with establishing and maintaining a positive relationship with customers. Respond to customer complaints. Perform direct contract functions and/or labor 75% of the work day. Perform duties required by site specific statement of work. Team Leadership (Supervisory). Assist in interviewing, selecting, and training employees to enhance productivity and efficiency of the work force. Manage employees so as to promote maximum productivity, achievement of program goals and favorable employee retention. Participate in annual employee performance evaluations for all direct reports. Address employee complaints in accordance with company policies and procedures. Assist management with disciplining employees in accordance with company policies and procedures. Assist with supervisory administrative duties including: weekly scheduling, time sheets, expense reports, etc. Maintain current competence through continuing education. Maintain compliance with mandatory training requirements.


  • Must have a minimum of one (1) year business services or related experience.
  • Ability to work independently as needed to support the group effort.
  • Must be able to pass organization screening requirements, including state or federal background screenings as appropriate.
  • Must be physically able to perform general tasks detailed in the assigned contract.
  • Must be able to interact appropriately with customers and employees.Essential Functions


  • While performing the duties of this job, the employee is regularly required to bend, crouch, walk, climb stairs and ladders, reach above head, sit (to drive) and lift up to 40 pounds.
  • Will occasionally be required to lift or move up to 50 pounds.

Interested applicants please visit our Career Center @ and complete our on-line applications. Our toll free number is (866) 236-3981.

Global Connections to Employment, Inc. is an Equal Opportunity / Affirmative Action employer. Minorities, Females, Protected Veterans and Individuals with Disabilities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Drug Free Workplace Employer, DRUG TESTING REQUIRED

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Equal Employment/Affirmative Action employer including Vets and Disabled. For more information, view the EEO is the Law Poster and Pay Transparency Statement. For reasonable accommodation, please email us at